Cancellation Policy

If you must cancel your trip, penalties may apply based on the total trip price.

  • Suppose you cancel up to 30 days before your scheduled arrival. In that case, no penalties will be applied except for certain items such as entrance tickets, third-party activities, hotel bookings, and transaction fees. Each provider’s policy will be evaluated individually in these cases.
  • If you cancel between 30 and 15 days before your arrival, a penalty of 20% will be applied.
  • If you cancel less than 15 days before your scheduled arrival, a penalty of 100% will be applied. However, Real Embrace Portugal sometimes reserves the right to consider a partial refund.

Cancellation requests must be made by email.