If you must cancel your trip, penalties may apply based on the total trip price.
Suppose you cancel up to 30 days before your scheduled arrival. In that case, no penalties will be applied except for certain items such as entrance tickets, third-party activities, hotel bookings, and transaction fees. Each provider’s policy will be evaluated individually in these cases.
If you cancel between 30 and 15 days before your arrival, a penalty of 20% will be applied.
If you cancel less than 15 days before your scheduled arrival, a penalty of 100% will be applied. However, Real Embrace Portugal sometimes reserves the right to consider a partial refund.
Cancellation requests must be made by email.